The Gap Scorecard
0 of 5
Be honest. Nobody’s watching.
Rough answers are fine. The number lands close enough to be useful.
01Quoting
How many quotes a week get typed into more than one place?
Spec from the customer, a spreadsheet to price it, the quote document, then the works order.
02Production paperwork
Hours a week, across the team, on job sheets, works orders and QA records?
Writing them up, deciphering them, chasing the floor for what got left off.
03Stock and reporting
Hours a week rebuilding stock and production numbers by hand?
Reports pulled out of the ERP, reformatted in Excel, some cells formulas and some typed over.
04Purchasing
Hours a week chasing supplier prices and updating cost sheets?
Price lists landing in the inbox, re-keyed into the sheet you quote from.
05Your rate
What is an hour worth in your operation?
Rough charge-out or loaded cost. Close enough is fine.
Afterwards
A one-to-one session with our Co-CEO.
Forty-five minutes with Stephen Johnson, in your plant or online. We map the flow from order to invoice and mark where the hours leak. You leave with a one-page opportunity map, yours either way.
Freefor MAKE │ NZ members. We run two a month, so September has two.
2 sessions in September45 minutesIn person or onlineMAKE │ NZ members only
Two is what we can do properly, so we can’t take everyone. Bring one process you want gone, and the person who actually does it.
Stephen Johnson
Co-CEO, Incredible
Supports development teams from Fortune 50s to scaling SMEs, putting AI tooling and AI-enabled software where the busy work is, so their people get back to what they love doing. Led Westpac Smart Talks.
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